South Africa and Egypt lead continent in efforts to expand BPO
South African country aims to target niche outsourcing markets such as financial services
Improvements in interface aimed at expanding user base and running more major applications
African countries are gradually legalizing VoIP
African countries are promoting low-cost labor and building up their IT infrastructure
Linux upgrade is featured
Pacts should help Microsoft sell software in Ghana and Angola
Countries hope projects will boost business process outsourcing market
Country aiming to create open source community
Study says that some users will live with spam if given incentives