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New infrastructure, advanced encoding techniques, and machine learning will handle Facebook's massive increase in video volume
Recent and planned improvements will one day make the conferencing service something you want, not just get, with Office 365
Regional data control is included in the new hosted email and calendar service for enterprises
Web edition of the open source productivity suite still has a minimal feature set, but documents are editable in the desktop version LibreOffice
All the leading clouds added major new capabilities as adoption ramped up -- and one major player bowed out
Microsoft's premium productivity and collaboration suite focuses on analytics and online meetings, for those who need them
Slack is a powerful cloud tool that needs some fine-tuning for business adoption, but it shouldn't try to appease IT too much
Adobe Connect and Zoom lead six mostly stellar Web conferencing services for desktops and mobile devices
New integration puts business analytics at users' beck and call
Office 365 E5 offers new features including organizational analytics and Skype for Business Cloud PBX