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Service Cloud1 shows Salesforce grappling with users' desire for mobile-first apps and multi-channel support
The Office 365 Message Encryption service no longer requires that email recipients have a Microsoft user account to view messages
Oracle presents itself as a one-stop-shop for all things cloud: SaaS, PaaS, and IaaS. But will customers gain savings at all three layers?
Ellison has come full circle from cloud skeptic to the proprietor of a one-stop shop
The massive annual conference, which gets underway Sunday, will also introduce Oracle's new executive structure
CRM Online will be available in 130 markets by the end of the year, Microsoft says
Google risks upsetting Apps admins with this change to the workplace email and collaboration suite
The new tools link Jive with the cloud versions of Outlook, Office, SharePoint, and OneDrive for Business
Delve, formerly code-named Oslo, taps into Office Graph machine learning capabilities and maps connections between co-workers, documents, and data
Tibco Engage seeks to go beyond mere customer loyalty programs