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Critics of the proposed legislation argue it would allow large IT firms to dominate the market
Business partners to ramp up CRM offerings
A blend of live reps and automation helps drive down costs
Low introduction costs is the main factor for adoption of open source OSes in Japan
SAP is expanding its development staff worldwide, will add 2000 to staff in India
Broadened management skills, new titles, and client-facing roles are likely safe havens in years to come
WebSphere Information Integrator finds almost everything -- but slowly
Complex Content Provisioning Solution gives developers a handle on coding, content, and configuration
Strategies to give your company -- and yourself -- an edge
Zend Platform sheds much-needed light on PHP performance