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Cuts span tech support, customer service
TCPA could bring hardware-based security to mass market
Draft includes specs for XML
Wants technology shipped as soon as possible
Lotusphere highlights collaboration control
Multiprocessor systems would benefit from plan
Version 7 offers spatial navigation, fast forward capability
Lack of patches let Slammer in
Siebel also has development deal with J2EE rival .Net
Upgrade more integrated with SCM, ERP