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Dear Bob ... I am the IT Manager of a small company (fewer than 100 full time employees). The CFO has allowed me to contract people to do "helpdesk" tech support. I have seen that after a while they either get too comfortable and stop doing
Systems could offer as much as a half a petabyte of storage
Cisco division leaps into home networked entertainment, paying $61 million for KISS
CEOs deserve less credit for their company's fortunes than they receive
Company is shifting focus from call center services to nonvoice transaction processing services
Mitnick says people are the weakest link and organizations must build 'human firewall'