Galen Gruman
Executive Editor for Global Content

The new era of mobile health tech has a big gotcha

analysis
May 30, 20145 mins

New platforms from Samsung and Apple hold great promise, but they also feed into unrealistic hopes

This week, Samsung unveiled an innovative hardware architecture called Simband for combining health sensors onto a common wristband, and — more important — an open API architecure for handling all that sensor data, called SAMI. The pair of Samsung efforts is due for release in 2015. Next week, Apple is expected to unveil an ecosystem approach to iOS that makes the iPhone and iPad able to act more as central intelligence and conrol units for all sorts of peripheral devices, including health sensors — an area Apple has been actively hiring for over the last couple years. Apple’s technology will likely come to market this summer or fall.

The two biggest mobile hardware providers are both tackling the world of fitness and health, and that’s a big deal.

[ Also on InfoWorld: Thought Obamacare was messy? Wait until health records come onlineThe rough road to reliable data exchange among EHRsPatient engagement will be tough task for health techThe iPad revolution is coming to a hospital near youiPads have won the hospitals, but Android may win the patients. | Keep up on key mobile developments and insights with the Mobilize newsletter. ]

But a lot of the excitement out there is naive. Not because the ideas that Samsung and Apple have are naive, but because the health industry and people’s activities around health are much more complex than most bloggers and technology pundits understand.

First, there’s real money in fitness, so it makes sense for Apple and Samsung to venture in. Never mind that most fitness products don’t get used for long — few people stick to it, but instead play with a silver bullet, give up, then try again a while later. Given the money that Americans spend on everything from dieting to treadmills, the fact that our society is overweight isn’t because we don’t have tools. It’s because we’re not serious.

That’s a great situation for providers to be in, because if people actually achieved their goals, the market for all those fads would dry up. It’s brilliant for these vendors to leverage a device you likely have on you, like an iPhone or a Galaxy, and a Web service that’s just a click away from whatever you’re doing online on a computer or tablet or phone. But the world won’t be changed.

Second, there’s the actual health industry: monitoring of vital signs such as heart rate, glucose levels, and blood pressure. There’s been a lot of activity here, some driven by the medical community seeking to lower costs through remote monitoring and some driven by worried patients and their relatives.

Don’t get me wrong: The kind of monitoring, both by yourself and by medical professionals, that Internet-connected sensors can provide will lead to dramatically better care. In fact, many studies have shown that it does, reducing health care costs as a result.

But you have to remember how the U.S. health care system works: Providers are paid to deliver services, not to improve your health. Although the federal government has been trying to change the economics to favor healthy patients over procedures, that’s not where we are today. I remember one doctor telling a conference that one pilot saved so much money that the hospital in the trial pulled out because it couldn’t afford to lose the income.

And you have to remember that the health care system is a legal minefield. Medical providers don’t want your sensor data. If they take it, they’re likely responsible for reviewing it, validating it, and acting on it. No way they can take that on — you and I won’t pay for that, your insurer won’t, and the feds won’t either. I say “likely” because no one knows what the line of responsibility actually is — and no one wants to pay for all the lawsuits that eventually would draw that line.

The federal agency charged with changing health care is trying to map these boundaries, but it’s a tough problem that will take years to figure out — and get past the lobbyists and Congress.

In the meantime, we’ll have a whole array of health-monitoring gadgets, data tracking services, and interpretive apps available. Some will be snake oil, some will be legit — we’ll have to figure that out the hard way.

The technology will certainly work in terms of what Apple and Samsung deliver. I have no doubt about their ability to create strong platforms on which great tools can run. But I also have no doubt that much of what will get developed will get only passing use and that much will be of dubious value.

Of course, you can say the same for any other such pervasive technology: For example, the Internet is full of scams, lies, trivia, and waste, but it is also full of amazingly useful, inspirational services and information. Just as most have have learned not to trust emails from Nigerian princes, solicitations from Craigslist, and free downloads of music, we’ll have to learn not to trust every service and gadget that runs on Apple’s and Samsung’s technologies. And we’ll have to learn that our doctors will want to use their tests, not ours, in deciding when and how to treat us.

This article, “The new era of mobile health tech has a big gotcha,” was originally published at InfoWorld.com. Read more of Galen Gruman’s Mobile Edge blog and follow the latest developments in mobile technology at InfoWorld.com. Follow Galen’s mobile musings on Twitter at MobileGalen. For the latest business technology news, follow InfoWorld.com on Twitter.