Eric Knorr
Contributing writer

The Pivotal launch and what it means to IT

analysis
Apr 29, 20137 mins

Pivotal, a new venture led by former VMware CEO Paul Maritz, sees a future rife with cloudy big data apps crunching sensor and user data -- and holds important clues to IT's future

When I interviewed Paul Maritz near the end of his term as CEO of VMware, he offered this frank assessment of the company: “Unless we think ahead, we will be seen as the closing chapter of the client-server generation instead of the opening chapter of the next generation.”

That “opening chapter,” or at least one version of it, was introduced last week with the official launch of Pivotal, a new venture led by Maritz, spun out of EMC/VMware, and boosted by a $105 million investment from GE.

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Pivotal is a funny kind of startup, with 1,250 employees hailing from a grab bag of EMC and VMware acquisitions, including Cetas, Cloud Foundry, GemFire, GreenPlum, and SpringSource, as well as Pivotal Labs, a high-end Web and mobile development house. In “less than six months,” that motley crew is scheduled to release Pivotal One, an enterprise PaaS (platform as a service) providing big data analytics — and eventually hooked up to “the Internet of things.”

You might be forgiven for wondering whether it will take six months just for this assortment of people and technologies to figure out what they all add up to. But what strikes me is that Maritz, with the aid of senior technology execs from EMC, GreenPlum, Pivotal Labs, and SpringSource, has succeeded in laying out a plausible pattern for a “next generation” of enterprise applications.

Cloud? Who cares — it’s all about the platform The first thing to know about Pivotal is that it’s not a cloud play in the conventional sense. It simply assumes that cloud infrastructure will underlie the Pivotal One PaaS and doesn’t care whether that infrastructure is the Amazon public cloud, an OpenStack private cloud, or whatever cloud VMware intends to launch this week. IaaS scalability and agility are dismissed as commodities.

The platform on top of the cloud is the thing, but “platform” is the weaseliest word in tech. What is it, what will be built on it, who will do the building, and why?

The composition of the Pivotal One platform is easy: Cloud Foundry and the Spring Java framework will provide the foundation, with a laundry list of big data technologies available as services.

What will be built on that platform, at least in the near term, will be large-scale Web and mobile applications with a big data back end. Today, a huge chunk of big data activity is devoted to analyzing UI effectiveness for popular social networking, e-commerce sites, and mobile apps — and determining what Web ads to show to which consumers at any given second based on advanced profiling of user behavior.

Put that together with what the Pivotal Labs dev house currently does — that is, design and develop public-facing Web and mobile applications for startups and enterprises — and a picture begins to emerge not only of what Pivotal One will be about, but also how Pivotal intends to pursue a big chunk of future business technology spending.

A growing portion of that spend is already moving from in-house IT to outsourced solutions built by agencies with expertise in public-facing applications. Today, those agencies’ developers are among the biggest users of PaaS offerings. Enterprise developers are not. So in the short term it’s an easy guess that Pivotal Labs — and whatever network of professional service providers Pivotal cultivates — will be developing the bulk of those next-gen big data applications on Pivotal One for its enterprise customers, rather than enterprises developers using Pivotal One themselves.

Seriously, do you want enterprise devs designing the UI for consumer mobile apps? Are you going to send them to school to learn Hadoop skills so that you can continuously analyze and optimize your e-commerce operation, or contract with a provider that’s way ahead on that stuff? The sad fact is that enterprise IT lags in those areas, despite attempts to hire talent.

Of course, this doesn’t prevent Pivotal from deciding to create a way for enterprise developers to make use of these new techniques with the languages and tools they already know, without learning new programming paradigms. Pivotal’s HAWQ, a SQL engine for Hadoop, could play an important role in that sort of solution. At the very least, Maritz made clear that easy data integration between applications built on Pivotal One and enterprise back-end systems will be a high priority.

Big data isn’t so big yet The one-two punch of the organic, externally facing Web/mobile app with a big data back end running in the cloud — private, public, whatever — is a key application paradigm going forward. Yet Web and mobile clickstreams and GPS coordinates are not the only sustenance for the big data maw.

An even larger big data source will be telemetry from the so-called “industrial Internet.” Here’s where the $105 million investment from GE comes in.

GE laid out its plans for big data last November when CEO Jeff Immelt posted an article on GigaOM about GE’s initiative to embed sensors in its vast array of industrial equipment, from wind turbines to jet engines to locomotives to electronic medical devices. Big data analytics will crunch the telemetry transmitted by those sensors to optimize equipment operation, deliver new services, and provide feedback for design improvements. In his post, Immelt boldly predicted “the Industrial Internet revolution will add about $15 trillion to global GDP by 2030.”

William Ruh, vice president of GE’s software and analytics center, was interviewed by Maritz on stage at the announcement, while Immelt provided a canned video statement declaring that Pivotal would be an “important partner” in helping GE to manage and analyze data from its industrial equipment and “put it to use on behalf of our employees and our customers.” The $105 million represents a 10 percent stake in Pivotal, which seems like a relatively small bet for a $150 billion corporation, particularly one that has identified a $15 trillion market opportunity and has already opened its own industrial Internet software center in San Ramon, Calif., with hundreds of engineers.

But it’s a stake nonetheless. There will be many, many plays in the endless expanse known as the Internet of things, and it makes sense to spread those bets around. Plus, it’s interesting to note that GE has not cozied up to the leader in this area, IBM, whose thing-rich Smarter Planet initiative was launched nearly five years ago.

Eye on the horizon You have to give Maritz credit. He has taken a jumble of acquisitions and fashioned a venture that embraces what are arguably the three hottest areas of tech: big data, PaaS, and the Internet of things. Plus, the service model of companies like Pivotal addresses a key aspect of the consumerization of IT: businesses turning to outside providers rather than trying to push internal IT where it is ill-equipped to go.

It’s almost impossible to handicap the prospects for ventures with broad, long-range ambitions like those of Pivotal. A lot will depend on Maritz’s level of commitment, since he’s the visionary who stitched together this patchwork of technologies and company cultures. That will require real leadership to maintain.

When I interviewed Maritz two years ago, he was clearly struggling to determine how VMware could cross the chasm from server virtualization to enabling a new wave of native cloud applications whose outlines were as yet unclear. The launch of Pivotal shows that he has gone a long way toward sharpening that vision, even though he needed to spin out a new company to provide a vehicle for the journey.

This article, “The Pivotal launch and what it means to IT,” originally appeared at InfoWorld.com. Read more of Eric Knorr’s Modernizing IT blog. And for the latest business technology news, follow InfoWorld on Twitter.

Eric Knorr

Eric Knorr is a freelance writer, editor, and content strategist. Previously he was the Editor in Chief of Foundry’s enterprise websites: CIO, Computerworld, CSO, InfoWorld, and Network World. A technology journalist since the start of the PC era, he has developed content to serve the needs of IT professionals since the turn of the 21st century. He is the former Editor of PC World magazine, the creator of the best-selling The PC Bible, a founding editor of CNET, and the author of hundreds of articles to inform and support IT leaders and those who build, evaluate, and sustain technology for business. Eric has received Neal, ASBPE, and Computer Press Awards for journalistic excellence. He graduated from the University of Wisconsin, Madison with a BA in English.

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