j peter_bruzzese
Columnist

Microsoft finally joins the BYOD revolution it enabled

analysis
Oct 4, 20124 mins

System Center 2012 SP1 and the next version of Intune offer greater BYOD support for Windows Phone 8 and Windows RT

The latest Forrester stats show that the majority of enterprises support BYOD. Whether you think it’s a good idea or not, it doesn’t matter. It’s reality.

So it makes sense that Microsoft plans to increases its support for BYOD, such as in the Service Pack 1 release of System Center 2012. After all, it was Microsoft that provided the core technology, Exchange ActiveSync (EAS), allowing mobile devices to be managed when connected to Exchange servers. When Microsoft licensed that technology to Apple for iOS and OS X, and then to Google and others for Google Apps and Android, safe BYOD became first a possibility then a reality.

Exchange ActiveSync policies provide a few dozen controls and settings, such as password length and history, camera disablement, encryption requirement, remote lock or wipe, and so forth. But in Exchange, EAS policies can only go so far. That’s why most large businesses use mobile device management (MDM) software that exploits the additional settings native to Apple’s iOS or implemented on Android by some manufacturers such as Motorola Mobility and Samsung.

It’s ironic, given that the long-defunct Windows Mobile supported a large set of EAS policies, Microsoft has been a laggard in such capabiltiies in its own device platforms, with very few control mechanisms in Windows Phone 7. Fortunately, the forthcoming Windows Phone 8 looks as if it will remedy that surprising security hole.

It’s not just Windows Phone 8 where Microsoft is making a BYOD-enabling move. System Center 2012 SP1 will support a wide array of mobile devices via EAS, including Windows Phone, iOS, and Android devices. But it does more than deploy and enforce policies. Managing and tracking devices — mobile and desktop — in the enterprise is a huge challenge, so it makes sense that Microsoft has migrated EAS to System Center as part of a cross-device management approach. (Exchange will continue to support EAS as it had before, so using System Center 2012 is not a requirement, just a more centralized alternative.)

As you would expect, System Center 2012 adds support for Microsoft’s own post-PC offerings, the forthcoming Windows Phone 8 smartphones and the forthcoming Windows RT tablets (the ones that don’t support the legacy Windows Desktop environment, just the new “Metro” part of Windows 8 and a special runtime version of Office and IE10).

Windows RT doesn’t support for domain joining to Active Directory, so Windows RT tablets can’t support group policy controls. Windows RT does support EAS, so many IT admins wondered if they would have to manage Windows RT tablets as if they were iOS or Android devices via EAS, or if Microsoft would provide direct management for them as it does for Windows PCs via System Center.

As of System Center SP1, the answer is the latter: Windows RT devices can be managed directly by System Center Configuration Manager. In addition, when an update is released in early 2013, Microsoft’s Intune cloud-based management tool will also be able to manage these devices.

Today, System Center Configuration Manager and Intune do not interoperate, but thanks to SP1, they’ll work together through the Configuration Manager console. That way, you can use one console to manage all your devices.

This means Microsoft is increasing its reliance on EAS, while also shifting away from Exchange as the platform to control devices. That makes sense, as Exchange is oriented around email, which no longer defines the mobile experience as it did in the BlackBerry’s heyday. System Center and Intune are meant to manage the whole ecosystem of user devices, so they make sense as the new center for device management.

These moves also signal Microsoft’s wholehearted embrace of the BYOD revolution it enabled in the first place, giving its own devices equal status with Apple’s and Google’s, as well as cementing the notion of managed heterogeneity as the new normal for IT.

This story, “Microsoft finally joins the BYOD revolution it enabled,” was originally published at InfoWorld.com. Get the first word on what the important tech news really means with the InfoWorld Tech Watch blog. For the latest developments in business technology news, follow InfoWorld.com on Twitter.

j peter_bruzzese

J. Peter Bruzzese is a six-time-awarded Microsoft MVP (currently for Office Servers and Services, previously for Exchange/Office 365). He is a technical speaker and author with more than a dozen books sold internationally. He's the co-founder of ClipTraining, the creator of ConversationalGeek.com, instructor on Exchange/Office 365 video content for Pluralsight, and a consultant for Mimecast and others.

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