Eric Knorr
Contributing writer

Unhappy with Windows 8? Here are your options

analysis
Jan 7, 20135 mins

If you're having a rough time with your new Windows 8 computer, you have several options to smooth the ride

Over the holidays I visited my father-in-law, a former disaster recovery manager for a bank, who mentioned he had recently bought a Windows 8 computer. “It was the worst mistake I ever made,” he groaned.

Judging by the more than 110 comments replying to Bill’s Snyder’s Jan. 3 InfoWorld post, “Microsoft’s aching Windows 8 hangover,” my father-in-law is not alone. A few of the more scathing comments include the following: “It is Vista times ten,” “Windows 8 is a great advertisement for the Mac,” and “you don’t kill your flagship product and replace it with a half-baked mess.”

[ Woody Leonhard delivers the bottom line in “Windows 8 review: Yes, it’s that bad.” | Cut straight to the key news for technology development and IT management with our once-a-day summary of the top tech news. Subscribe to the InfoWorld Daily newsletter. ]

But this sort of venting doesn’t help the millions of people who innocently got a new Windows 8 computer and found themselves confronted with a tile-based Modern UI designed for smartphones and tablets that simply gets in the way on laptops and desktops. (If you haven’t read Jakob Nielsen’s report on exactly why the Windows 8 UI is so disappointing, it’s worth a look.)

If you have a Windows 8 laptop or desktop and you’re not happy with it, there are three ways to go: Try and make the most of it, buy a Start menu add-on, or downgrade to Windows 7.

Option 1: Accept the inevitable This is the “get over it” argument, which has its points.

There’s little question that Microsoft has gone all-in with the new tile-based Modern UI, so you might as well get used to it now. Yes, some of us may grow disgruntled and switch platforms, but others may not have either the inclination or the luxury. Over time, the Windows 8 UI has nowhere to go but up.

Up for biting the bullet? You could do worse than start with Brad Chacos’ PC World article “8 worst Windows 8 irritations (and how to fix them).” For further study, allow me to recommend “Windows 8 All-in-One for Dummies” by InfoWorld’s own Woody Leonhard.

If you can’t stomach using a mouse or touchscreen with Windows 8, you might consider trying an add-on touchpad, such as the Logitech Wireless Rechargeable Touchpad T650 reviewed by ITworld’s Peter Smith. It supports Windows 8 gestures — as of course do the touchpads on Windows 8 laptops. If you prefer to stick with the keyboard as much as possible, Tim Greene at Network World has “12 essential Windows 8 keyboard shortcuts” for you.

Consider also a number of Windows 8 features you may really want or need. As Jim Fikes, a commenter to Bill Snyder’s post, says, “I’ve come to not-quite-love Win8, but it is much faster than Win7.”

Plus, you get great integrated antivirus software, Windows to Go, much better wireless networking, and support for UEFI. The allure of Windows 8’s improved security, detailed by InfoWorld’s Roger Grimes, was apparently strong enough to spark a $617 million Windows 8 deal between Microsoft and the U.S. Department of Defense last week. Feel better now?

If by chance you have a system with Windows 8 Pro, then you also have the benefit of Microsoft’s Client Hyper-V, which InfoWorld’s Serdar Yegulalp reviewed at length in “5 excellent uses of Windows 8 Hyper-V.” Use case No. 1: Running an instance of XP, because Windows 8 does not have an XP Mode.

Option 2: Get a Start menu add-on Another InfoWorld review written by Serdar Yegulalp has enjoyed a surge of traffic since the holidays: “9 Windows Start menus for Windows 8.” Yes, these add-ons bring the Windows Start menu back to Windows 8, which you can use in place of the Modern UI.

In fact, most of these Start menu apps enable you to log in directly to the desktop and bypass the Modern UI entirely. Four come very close to restoring the Search functionality of the Start menu as well, according to the review. There are a number of different styles, but most of the Start menu apps are free and none cost more than a few bucks, so you can download and test-drive until you find one you really like.

Remember, people who say “the desktop is just one click away” from the Windows 8 Modern UI ignore an important point: You have to keep going back to the those tiles to do the things you once did with the Start menu. Can’t stand the Modern UI? Then get a Start menu add-on.

Option 3: Nuke it — or better yet, take it back If you’re thinking about downgrading a system that came preinstalled with Windows 8 to Windows 7, you have some issues to confront. For one thing, only Windows 8 Pro computers officially support the downgrade. Odds are that’s not your computer.

This is a moving target. Some PC manufacturers, including HP, say they will “support” downgrading from plain old Windows 8 to Windows 7. By this, HP means support for your hardware, not for Windows. (Say what?) And when you consider that Windows 8’s driver model is different from that of Windows 7, you can imagine what sort of trouble you might bring on yourself. I can’t imagine that taking the risk would be worth it.

If you’re that bent out of shape about Windows 8 and you got your Windows 8 computer over the holidays, take it back — you’re well within the standard 30-day return period. Manufacturers want to sell computers. They’ll find a way to get you a Windows 7 system if you really want one.

This article, “Unhappy with Windows 8? Here are your options,” originally appeared at InfoWorld.com. Read more of Eric Knorr’s Modernizing IT blog. And for the latest business technology news, follow InfoWorld on Twitter.

Eric Knorr

Eric Knorr is a freelance writer, editor, and content strategist. Previously he was the Editor in Chief of Foundry’s enterprise websites: CIO, Computerworld, CSO, InfoWorld, and Network World. A technology journalist since the start of the PC era, he has developed content to serve the needs of IT professionals since the turn of the 21st century. He is the former Editor of PC World magazine, the creator of the best-selling The PC Bible, a founding editor of CNET, and the author of hundreds of articles to inform and support IT leaders and those who build, evaluate, and sustain technology for business. Eric has received Neal, ASBPE, and Computer Press Awards for journalistic excellence. He graduated from the University of Wisconsin, Madison with a BA in English.

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