Galen Gruman
Executive Editor for Global Content

Microsoft to PC and tablet makers: You’re not our future

analysis
Jun 19, 20125 mins

Microsoft's plan to build its own Windows 8 tablets puts longtime allies in peril -- and is the right thing to do

Be careful what you ask for, you may just get it. For years, Dell has been complaining about the low-margin consumer market for PCs and trying to move away from it. It’s also trumpeted how little original R&D it does, to show investors it’s not “wasting” money. Last year Hewlett-Packard pulled the plug on its grand ambitions to define a new computing platform that stretches from smartphones to PCs using the Palm WebOS operating system, then mused publicly about leaving the PC market entirely — before returning to its tradition of churning out standard PCs and telling customers not to worry that cost-cutting will hurt its ability to innovate.

With Microsoft’s announcement yesterday that it will make its own Surface tablets running Windows 8, Dell may get its wish to leave the consumer market and HP may no longer have to figure out what role it wants PCs to play in its future. In announcing the Surface tablets, due to be released this fall, Microsoft CEO Steve Ballmer cited Apple’s advantage (without mentioning Apple) of integrated software and hardware. “Things work better when hardware and software are considered together,” he said. “We control it all, we design it all, and we manufacture it all ourselves.”

Most telling, Ballmer said nothing about tablets from Dell, HP, Lenovo, Acer, or all the other PC makers who for years have relied on Microsoft and Intel to do the heavy lifting while they focused on assembling PC components at different price points and sometimes pitching in on original case design work. Instead, he made a mild statement about valuing partners, but it was clear Microsoft will not let others drive the hardware going forward.

Apple has become the only PC maker whose market share is growing — largely because it ruthlessly controls its platform’s destiny. It’s done the same for the iPad, creating the first popular tablet market, and for the iPhone, reinventing the cellphone (knocking out Nokia and Research in Motion in the process). More important, Apple has redefined the notion of personal computing into what we pundits call “post-PC.” Microsoft began following Apple’s playbook last fall with its Windows 8 strategy and yesterday kicked the effort into high gear.

Google, the third major powerhouse in post-PC devices, is also taking more control of its hardware. Plans to build its own Android tablets may be announced in the next few weeks, made possible by its acquisition of Motorola Mobility and telegraphed by Chairman Eric Schmidt this winter.

Already, Google has said it will use its brand on Android devices that meet its standards — an apparent attempt to reinvigorate the stalling Android market, which has become highly fractured with different versions of Android OS and made more confusing with multiple customizations by the major vendors. The result is that only 7 percent of Android devices run Android 4 “Ice Cream Sandwich” seven months after its release, whereas 80 percent of iOS devices run on iOS 5 eight months after its release, according to Apple. Even allowing for some embellishment of the data, that’s a big problem for Google.

Apple already owns the whole package for Macs, iPhones, iPads, and iPods. Microsoft builds its own Xbox gaming systems and soon will build its own tablets. Google appears ready to follow suit. So who needs all those PC makers to make me-too versions — or unnecessarily different versions, as Android device makers have been doing?

If Microsoft’s Surface tablet is a good product, it’s hard to imagine why customers would get someone else’s tablet. After all, when Apple let HP sell iPods under the HP brand, no one bought them, even knowing they were the same under the skin. Like Apple, Microsoft will hire a few PC makers to do the actual production work. But the need for 20 brands of me-too laptops, tablets, and convertibles is low. Pehaps Microsoft will have a favored partner for some devices, as it has in Nokia for Windows Phone devices (and as Google has had in Samsung — an innovative partner for both Android devices and Chromebooks).

Manufacturing sophisticated electronics is a skill requiring manufacturing innovation. But all those branded-but-otherwise-undifferentiated PCs, laptops, tablets, and smartphones just aren’t needed in the vision Ballmer sketched out yesterday.

Microsoft knows its future in a post-PC world depends heavily on getting Windows 8 — the OS and the devices — right out of the gate, especially given that Apple’s huge momentum with the iPad and iPhone is sure to be boosted with the release of iOS 6 and a new iPhone model around the time Windows 8 is released. Microsoft has learned (as has Google, I suspect) that it can’t depend on others to execute that pivot into the post-PC future.

Now Microsoft is acting on that knowledge — which is the right thing to do.

This story, “Microsoft to PC and tablet makers: You’re not our future,” was originally published at InfoWorld.com. Get the first word on what the important tech news really means with the InfoWorld Tech Watch blog. For the latest developments in business technology news, follow InfoWorld.com on Twitter.