Databases

MySQL database gains .Net integration

Bringing it all together

Integrating myriad systems to present a single view of the customer continues to be a frustrating task for enterprises seeking a course to CRM success

FileNet CM gains reporting and analytics

Getting a grip on greed

Cringely takes a look at a shady settlement, Microsoft's CRM play, and XNS

Driving performance

Blue Pumpkin Advisor takes on the human component of CRM solutions by monitoring, managing employees' efforts

Manugistics looks to Cognos for BI

Scrutinizing the numbers

BI vendors strive to offer execs greater visibility into accounting

SAS embraces ETL

Putting people first for a change

The key to Microsoft's goal of hooking Web services into Office lies in the eye of Hailstorm

You’ve got CRM

BizAutomation marries basic CRM functionality with familiar Outlook