Technology Industry

Wireless efforts on track

The rail industry is training its sights on keeping passengers connected to their e-mail and voice services

Self-service CRM

CRM price optimization

Terraspring fights waste

CTO Ashar Aziz describes the need for intelligent systems management tools

JD Edwards goes self-service

Don’t lean too heavily on the ‘code of ethics’

Written ethical rules may have unintended consequences

Experian offers data quality services

The Langa Letter: 145,000 subscribers, 19,000 paid

Tips for converting free subscribers to loyal customers

Customer-centric CRM

Setting sale for the future